I just used OTM Pet Care for the first time for a feral kitten I have been caretaking for several months. They accommodated these special needs perfectly. We had daily reports and pictures by Kathryn, who was quick enough to catch sight of this very shy kitty...we were so pleased…
Winston and Dobby love their dog walker!!!! Very reliable! Would recommend. It is very helpful to have a dog walker you can count on during busy work days!
My boy Clooney was a rescue and is quite skittish. It takes a while for him to warm up to people, but he certainly loves Laura. She is very patient with him and his many quirks. I would, and have recommended your services to several people.
Kathryn has been so amazing with our dog. He is fearful of new people and it can take a LONG time for him to trust. Within 2 weeks, he was literally bouncing with excitement when she came. She is prompt, polite and exudes a genuine love for our dog. Can't…
I can’t say enough good things about On the Move! It’s super easy to schedule appointments and the staff is very quick to respond. Our particular sitter, Kathryn, is great with our VERY anxious dog. I will be able to go on vacation and know that our dog will be…
The attentiveness and service is top notch! And we love Laura, she is the best sitter!
Alyse heroically retrieved my naughty cat who had escaped while I was leaving for the airport. Such a relief to know she was there to save the day!
Our dog Rogan just adores every staff member here and with 2 busy working parents of little kids, and an energetic 75 pound lab, the included pickup and drop-off pricing for excursions (and dogwalking) is s super handy!
They absolutely deserve a five-star review. Their portal is easy to use to schedule appointments; my cats were well taken care of (and I got pictures via email); the manager was super accommodating; and with multiple sitters available, I always got what I needed, when I needed it, even on…
I've been using On the Move Pet Care for about a year now and I've always had the best experience. Using the client portal is so convenient and makes scheduling appointments & communicating with my cat sitter so easy. They have taken the worry out of leaving my cat behind…
I really appreciate the caring and service they provide to my crazy foxhound! Megan has been amazing with her and I love that I can schedule online and get updates from the walkers. And while I don't use all of their services, it's nice to know that they are available.…
On the Move is a wonderful company that I've been using for the last four years. I've also moved four times in the last four years and they've followed me each time and kept up with visits seamlessly. They are incredibly responsible and flexible, and my dog is so excited…
The best pet care you can get! The team is super responsive, booking is really easy, and the entire staff clearly loves our pets as their own.
I really like receiving pictures via text when the OTM caregiver is in my home. They're always patient with my questions, too. Very pleased!
Always on time, gives us peace of mind while we are away, trustworthy, friendly, we love getting the email updates of our pup when we're out of town! Wilson is also very happy with OTM Pet Care!
We've appreciated the ease of scheduling, the support we've received and the quality of the visits. Our two OTM teammates who have done visits have been very thorough and we appreciate their notes and extra touches (i.e. coming back to double check a door lock or bringing in our garbage…
Laura is SO good with our dogs and we love not having to run home from work. When we wanted to move the visits to later in the day you and Laura agreed and that was a huge help.
OTM has always been available to me, even last minute. I trust their staff and management and have been really pleased with the company. I know my pup is safe with them!
I just wanted to respond and tell you how happy we are with your staff and your services! Knowing that we can go out of town and there is someone who loves our dog just as much as we do helping out is so reassuring!! I try to recommend you…
Reliability and hence trust, always a prompt response from the service and a great regular kitty sitter.
Churchill and Emma love visits with OTM and as anxious pet parents you always put us at ease. I love OTM and recommend you to everyone!
sitters are timely, thorough, responsive, and caring.
OTM is very responsive and flexible, and my dog is always so excited to see his walker. They are incredibly dependable and do everything in their power to give us the best experience possible.
They're so great to work with, and the entire team clearly loves animals
Our dog walker Michaela is wonderful! Always sending us notes to keep us updated, and also letting us know if something doesn't seem right with our dog such as unusual bowl movements or lethargic - so helpful! She is also studying to be a vet so we occasionally ask for…
OTM Pet Care Plug! My little baby has been going to night school thanks to one of our dog walkers, Alyse. She is studying to be a dog trainer and brings Cooper along to work with in class. Additionally, our main dog walker, Alyssa, is keeping tabs on our lessons…
Coco’s OTM walker, Michaela, took great care of her while we were away. She even took Coco for an emergency visit to the vet. We couldn’t have been happier with her care. Thanks Michaela!
I have used OTM for about 4 years now. I have a Maine Coon cat and although cats may not need daily visits,it is worth it to me (piece of mind), that someone check on him. Daily communication always happens with OTM ,I always feel I can reach someone also.…
Alyse took excellent care of our cat Celeste while we were away. We loved getting messages and photos of Celeste every time Alyse came to take care of our cat. Alyse even hunted all over the house to find Celeste, who is extremely shy and usually hides from everybody, and…
Great service they offer with professional staff!
Excellent staff and service.
On The Move is incredible. Amazing staff and service.
We have been with On The Move since its inception in 2013! Bethany came to our house and met with us, to learn about our dogs (really they’re our kids, let’s be real), and we came to an agreement on what we were looking for and what she had to…
I often need last minute visits and they are always very accommodating.
Easy to communicate with, have been great when I have had last minute cancellations. Portal is super easy to use for scheduling and payments.
On the Move Pet Care is great! We have had a couple different walkers and they have been amazing. Louis and Norman love the extra attention during the day. I would recommend them to anyone!
I love these guys. I know if I'm working, my kids will get taken care of by their team! Scheduling is super easy and they send you an email update with pics of the visit right after. Thank you for what you do!!! - Trish. W.
My boyfriend and I had never used a dog walking service before but when we had an 8 week old puppy and had to go back to work full time we needed someone to stop by and let him out during the day. On The Move is great! It was…
An amazing service that I didn’t know existed in Rochester! I leave for work early in the morning and am not always able to make it home to let my dog out during the day. I signed up for midday walks and now I’m covered Monday through Friday. Plus when…
Simply love On The Move! I have a very active and anxious dog who needs a lot of personalized attention and exercise. On the Move is great with him- they take him on daily walks when I can’t get home from work and they always leave me detailed notes which…
I’ve been using this company for my dog for the past year and have found them to be very reliable as well as friendly to work with. They either leave me a note and-or send me a text after they take my dog for a walk so I know he…
I could not be happier with OTM! Not only is Fletcher happier but having such wonderful walkers is the reason I was able to get my puppy, Fliss. I couldn’t do “this while puppy” thing with out them! I love OTM and Fletch and Fliss do too!”
I have been extremely happy with OTM. Everyone is so nice and helpful and responds so quickly to emails and phone calls. I love getting confirmation email messages every time Sabre is walked. I would recommend OTM to anyone in need of pet sitting services.
Fliss and Fletch look forward to their lunch walks everyday! We absolutely love OTM!
OTM bailed us out on short notice when we were out of town with no help for Neela, our 9 year old dog. It was her first time ever being home alone and the OTM team took amazing care of her!
I use on the move whenever I need a pet sitter, especially on holidays or extended trips. Their online client portal is extremely user friendly- you can update info for each of your pets, including feeding and medication info, and give instructions for the visit. Plus, they quickly return any…
Megan has been wonderful for Maggie Mae. Scheduling is easy to do which is a huge plus to very busy people.
I honestly feel like the service keeps getting better and I feel at ease that my senior cats are in good hands and are able to receive the care they need when I'm away. I also like how quickly I get responses.
Office staff is very responsive. My pet sitter regularly communicated with me while I was out of town.
On the Move takes great care of my cat when I’m away for a while. OTM has been great about cancellations and schedule adjustments, and the online portal is very easy and reliable. It’s great to have such a responsive, responsible, and affordable service available.
On The Move is the best!! I’ve been using this service for almost 5 months and it’s amazing! My scottie, Leo, LOVES his walker Michaela and gets super excited when I tell him she’s coming over. My work hours can change on short notice and OTM has always been totally…
I really can’t say enough great things about this service. My husband and I both work strange shifts and sometimes we need help taking care of our chocolate lab. When we decided to sign up for their service, Bethany, the owner, came out to us on a Sunday and had…
Meiko and I love On the Move Pet Care! They always work with my hectic schedule and are so kind when I need to reschedule. I absolutely recommend them to anyone looking for a little help with their pet.
Bethany and her On The Move team are the best! They have taken care of my two cats many times over the past year and I have always returned to happy cats and a clean litter box. Their bill pay system is easy and they are super responsive via email.…
We can’t recommend anyone more wonderful for your pet care needs! Our dogs are always so well taken care of and loved. On the Move has allowed us to travel without worries and when we get home our dogs are completely unaffected by our absence which helps put our mind…
Superb service! We’ve never felt so comfortable leaving our fur babies at home when we travel.
We feel so comfortable having them care for our two dogs. Usually an overnite stay we have used several times. Our dog is very happy with them too, thank you.
We have used OTM for several years and are always pleased with the care the team provides. More importantly, our pets are happy, healthy, and calm when we return whether it be a single day or a week long trip. Our recent caregiver Kathryn did a great job with our…
Utterly reliable pet sitting, which is the highest praise for me. Sitter always showed up when they said they would and completed all requested tasks.
It's great to have peace of mind while we are away that our kitty is taken care of. I especially love the photo updates.
I love OTM Pet Care! They take such wonderful care of our cats! It's the best to receive pictures and updates real-time while on trips. They are reliable, affordable, and so responsive to both email and text. Can't recommend them enough!
I love the frequent updates and pictures, it really takes a load off my mind that I know for sure my pups are getting the time and attention they need.
I love the services that you provide. It gives me piece of mind while I am away. Your staff always goes above and beyond - keeping the house clean and providing the best care for our kitties.
This was the first time that I have used anyone other than a close friend to cat sit, just because I tend to worry about my pets while I'm away. The whole experience was so professional that I had absolutely no concerns and trusted that my three cats would be…
We are so pleased with On the Move! We have a 2-year old boxer mix who is a rescue and is just now getting over some serious separation anxiety issues, is high-energy, and is leash reactive to other dogs. My wife and I both had to leave town for a…
These guys are great! I only use this service when I go out of town, and they take fabulous care of my cat. They took the time to come out to my home first, taking extensive notes on what a visit would entail & where everything was. They are reliable…
Can’t recommend this service enough! They make it so convenient and hassle-free. The online portal interface makes it really easy to schedule service, and we love that our dog gets to be comfortable at home while we’re on vacation. The dogsitters always give us updates after each visit, which gives…
We just came back from having Laura sit for our cat for a week, and we couldn’t be happier! We came home and she had even done a few stray dishes in the sink–she also kept the whole feeding and litter area so clean! Laura was amazing at sending us…
Great service, very reliable. I have a cat with chronic asthma, which requires the inhaler twice a day everyday. And On the Move Pet Care let’s me go out of town for the weekend or longer vacation with no worries. Their service charge is very affordable, the sitters are willing…
We use On the Move Pet Care every time we leave town. They are a great service and are very reliable. They have a very, very quick response time. I love the notes we get after each visit. They are also very flexible and attuned to your pet’s needs. For…
This service is such a life saver for me! Whenever I am in need of help with my dog, OTM is there for me!
This was our first time we used OTM or any other service to take care of our pets. Our dogs did not get stressed for having left them with your service
I love the care they give to my little critter. I also love the updates and photos we get.
We've been with OTM for about a month now and are extremely pleased with everything. Wish we found you sooner!
Extremely reliable and take excellent care of both our dogs and our house.
on the move has always been very reliable and accommodating to my requests, even if they were last minute. My dog seems to like both his walkers and I feel comfortable having them come into my home.
I love OTM! I often have to make same day changes and OTM has always been very flexible and accommodating! I also love the portal for visit updates and photos.
I love getting texts from the pet sitters while I am away, as well as the notes to read when I return.
Dependable service! They are always there when you need them and have handled all my last minute requests (and I mean an hour before last minute). Awesome service!
When my schedule changed and lined up with my girlfriend’s and we were not able to walk our Rottie mid-day anymore, we knew we needed to find a solution. I’d hear great things about OTM and figured we’d give it a shot! From the onboarding procedure up till now (a…
I just relocated to Rochester for a job and needed someone to help with my dog because my hours can be long. Since I didn’t know anyone here, I came on Yelp and saw that On The Move Petcare had good reviews and decided to try them out. In short,…
My dog Cooper and I LOVE On The Move! My travel schedule changes constantly for work and they have been able to accommodate every single last minute change. I don’t know what I’d do without them!! It is comforting to know that the same girl, Alyse, comes out each time…
While visiting Rochester we found ourselves in need of a dog sitter to watch our dogs on a Saturday night. On Friday afternoon, based on a referral that we received, we contacted Ellen at On the Move. Ellen was great ! She quickly handled all the paperwork and located a…
I am so very grateful for learning about this wonderful service, from another customer. I’ve been in process of moving a family member over several months time and needed pet care services a number of times for our cats. Each time we’ve been so pleased with the pet care personal.…
They are great with my dog and are always there at the last minute if I need them. I have called after hours for last minute additions and they get back to me within the hour! I’ve never had an issue and I love the service.
Alyssa did such an amazing job taking care of our ferrets while we were away for ten days. We got daily updates and pictures, and we got home to two very happy weasels and a spotless cage. Simply amazing. I will for sure be using On The Move for all…
On the Move took care of our cat Bella for the first time over this past weekend. I cannot say enough about Bethany and her team at OTM. If I could give more than 5 stars, I would! Being a very protective kitty-mama, I was nervous to have someone besides…
I use On The Move every time I go out of town, and when I worked I used them to walk and feed Otis once a week so I could do errands rather than running straight home. They are great. I’ve never had a problem. They are easy to reach,…
Great service, great people! My wife and I had never employed a dog walking service (though On The Move does much more than that) and weren’t sure what to expect. Prior to starting their service, they came over to visit our pups while my wife was home to introduce themselves…
On the Move Pet Care is awesome! Really can’t speak highly enough about their level of service and detail. We have used them for daily visits as well as overnight sits. They treat our dog (who is very large and can be a handful) with so most love and attention…
Ellen, Bethany & their team are fantastic! I was so worried about going back to work full time and leaving my dearly loved pug Bear home alone all day long. On the Move Pet Care is wonderful, they are passionate, reliable, and truly care about the animals they take care…
LOVE this service. Emily O. is the best pet sitter! This was my first experience leaving my almost 2 year old cocker at home for the weekend. Really struggled having to leave him in a kennel; and OTM saved me! I was hesitant at first, but everyone from the owner,…
Forever thankful on my long days at work for On The Move Pet Care. I know that even if it’s a long day alone, Jax will still get quality fetch time, a walk, and a treat from some of the most trustworthy dog walkers. 100% would recommend if you’re ever…
Great service, staff, and animal lovers! Very professional! We’ve used their dog walking/sitting services, and couldn’t be more happy. A great service for our dog who loves to stay in a familiar environment (our home), rather than stressing out about him being in a kennel or dog boarding facility. We…
So glad that I am able to have a dog walker for my Mellykins – he clearly loves it every time she comes. And OTM dog services makes it great for me because I get daily updates.
Love them!! I was nervous about using a pet sitter for my two dogs rather than board them, but On The Move is amazing! They’re professionals, and super friendly and attentive to boot. I received notes by email after each visit – it was so great having little updates throughout…
They are great! It’s nice to not have to put my cat in the kennel while I’m gone and to get updates throughout my trips about how he is doing. Also, very reasonably priced.
I have been using On the Move Pet Care since the Fall and have been thankful for them ever since. I receive a daily message after each lunch time walk to let me know how my dog is doing. It puts my mind at ease to know he is doing…
Very reliable pet sitter service.
The OTM dog walkers and pet sitters do such a wonderful job. I always have peace of mind when I get those email updates, sometimes even with photos of the pups. Highly recommended
Great company! Great service! Will recommend them to all!
Our family could not be as large as it is without the great care that OTM provides!
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