Existing Clients

To schedule visits, please contact the office during Office Hours (M-F 11am – 4pm) via telephone (585.698.0310) or email (info@onthemovepetcare.com).  If you have an urgent request, please use our Emergency Line (585.484.0611) to speak with a member of our OTM Management Staff outside of Office Hours.

Existing Clients can use the personalized Client Portal to do the following: 

  • Track your pet's visit on our time GPS tracker
  • View notes, pictures, and recent correspondence from your sitter
  • Easily update your pet's information and visit instructions
  • View invoices and make credit card payments for rendered services
  • View scheduled and completed visits

Login to Your Client Portal Here!